Hey, I'm Jaime
Enterprise Support Engineer @ Depot.dev · 15+ Years in the Trenches · Bilingual EN / ES
I was born in Mexico and grew up in El Paso, TX. Computers got me early. My uncle showed me WordPerfect and some DOS commands when I was a kid, and I was hooked. I started doing science fair projects about how computers work, taught myself BASIC, and spent way too much time writing games on a TI-83 calculator. I won a scholarship for computer science and had every intention of making it a straight line. Life took me down a different path. I spent time as a forklift operator and a blackjack dealer before finding my way into a call center, then telecom support, then a helpdesk role at a moving company. Eventually I made it to Austin, TX as a Technical Support Engineer at Spiceworks, and that's where the career really took off.
I've spent over 15 years making complex systems make sense for developers, customers, and everyone in between. Tier 3 escalation, large-scale server infrastructure, PCI compliance, infrastructure automation with Terraform and Terragrunt, endpoint and equipment management, and integrations across Shopify, Salesforce, Magento, and Kubernetes. Along the way I picked up deep experience in ClickHouse, Docker internals, and build tooling. The list is long and the curiosity hasn't worn off.
I am currently an Enterprise Support Engineer at Depot.dev, helping developers get the most out of their Docker builds and CI pipelines. I believe that understanding the infrastructure behind the product is the best way to truly support it, and because of that I'm always looking to learn, grow, and add to my list of certifications.
Based in Rogers City, MI, right on Lake Huron. Still as curious as the kid who entered his first DOS command.
Skills & Tech Stack
Projects & Portfolio
A full-stack movie discovery platform with user authentication, personalized collections (favorites & watchlists), ratings and reviews, and a rich analytics dashboard. Pulls live data from the TMDB API — 8,000+ movies synced daily. The SQL is the real showpiece: window functions, subqueries, a custom hidden-gems scoring algorithm, and a normalized 14-table schema. Ships with GitHub Actions CI/CD, 80%+ test coverage, and a RESTful API with 12 endpoints.
A real-time tower defense game running in the browser, built with a server-authoritative Go backend and a React + Canvas frontend. All game logic — BFS pathfinding, projectile physics, tower targeting, damage calculations — lives on the server at 60 FPS. The client just renders. Features WebSocket updates, 4 tower types, dynamic path recalculation mid-wave, and visual effects (muzzle flashes, explosions, health bars). MVP is complete; wave systems and multiplayer lobbies are next on the roadmap.
Certifications
Hobbies & Interests
I've been into gaming since I was a kid. The game that started it all was Super Mario Bros. 3, the first game I ever beat from beginning to end. That set the tone. Over the years a handful of others really got their hooks in me: StarCraft, Age of Empires, Diablo, Civilization, Escape Velocity. I still remember playing StarCraft with friends before class started in high school.
These days I gravitate toward survival, creative, simulator, and strategy titles. Current favorites include Grounded, Palworld, Minecraft, X-COM, Vampire Survivors, and Uncharted. For retro, the taste shifts a bit. Platformers like Mario 64 and GoldenEye, RPGs like Quest 64 and Gladius. Some classics just don't age.
I have a proper emulation setup running on my main PC and on my ROG Ally. Right now I'm playing through Quest 64, Gladius, and South Park: The Stick of Truth on it. At some point just playing wasn't enough, so I started building my own tower defense game in Go. Still in progress. Turns out making games is harder than playing them.
Some movies I keep coming back to: The Dark Knight, Shawshank Redemption, Goodfellas, Fight Club, The Martian, Office Space, Glass Onion, Monty Python and the Holy Grail. More than genres, I follow filmmakers. Christopher Nolan, Quentin Tarantino, Edgar Wright, Wes Anderson. Every Marvel movie gets a watch from me. Not all of them earn a rewatch, but they all get a fair shot.
On TV, the rewatches are The Office, The Simpsons, Game of Thrones, Spartacus, and Trial and Error. Recently I've been into The Bear, Paradise, Only Murders in the Building, Black Mirror, and DTF: St. Louis. Survivor and The Traitors are always running in the background somewhere. I also watch a lot of documentaries. The Untold series on Netflix, 30 for 30, true crime. Give me something well-researched and well-told and I'm watching it.
My mom introduced me to The Beatles and the oldies when I was a kid, and it never wore off. I played alto saxophone in concert and marching band all through high school, competed in solo and ensemble, and finished my senior year in jazz band on baritone sax. At some point the instrument stopped and the listening never did.
My taste runs all over the place. The Beatles are my all-time favorite band and Layla by Derek and the Dominos is my favorite song. From there, the list goes to Juanes, Mana, Eminem, Santana, Jay-Z, Metallica, and Vicente Fernandez, to name a few. Classic rock to norteño to hip hop to metal, it all depends on the mood. I have many different playlists ready to go depending on what mood I'm in, including one with 448 of my favorite songs that I can put on shuffle and never skip. That probably says more about my taste than any genre label could.
Football is my sport. I grew up in Texas surrounded by Cowboys fans, and I think that's exactly why I went the other way. The New England Patriots had just redesigned their logo from Patriot Pat to the Flying Elvis and I loved it. That was enough. It wasn't great at first, but I stuck with it, and then it was nothing but winning for a long time.
Beyond football I follow the Dallas Mavericks and the University of Texas Longhorns. Football season for UT is a given, and I'm in for basketball when March Madness hits. For soccer, I try to catch every Mexico game I can. Teams like the Rangers, Stars, Manchester United, and Real Madrid stay on my radar, but I'm honest about it: more reading and score-checking than sitting down for full games outside of the playoffs.
I also play fantasy football, which means football season is never really just about watching.